Terms and Conditions

Last Updated: [Insert Date]

Welcome to [Your Travel Agency Name] (“we,” “our,” or “us”). By booking any travel services, using our website [www.yourwebsite.com], or engaging with our travel consultants, you (“you,” “your,” or “the customer”) agree to be bound by the following Terms and Conditions. Please read them carefully before making any bookings or payments.

1. General Terms

1.1. By using our website and services, you confirm that you are at least 18 years old and have the legal authority to enter into a binding agreement.
1.2. All bookings made through us are subject to availability and confirmation by the respective service providers (airlines, hotels, tour operators, etc.).
1.3. We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page.

2. Booking and Payment

2.1. A booking is confirmed only after receipt of full or partial payment as required.
2.2. Payments can be made via [credit/debit card, bank transfer, UPI, PayPal, etc.].
2.3. The balance payment must be completed before the specified due date; otherwise, your booking may be canceled without refund.
2.4. All prices are quoted in [Currency] unless stated otherwise, and are subject to change without notice due to currency fluctuations, tax changes, or supplier rate updates.

3. Pricing and Inclusions

3.1. The price of your travel package will include only the services listed in your itinerary or invoice.
3.2. Exclusions may include personal expenses, travel insurance, visa fees, tips, and other items not mentioned as “included.”
3.3. Any additional services requested by the customer will be charged separately.

4. Cancellations and Refunds

4.1. All cancellation requests must be submitted in writing (email or letter).
4.2. Cancellation fees will apply as per the following general structure (subject to supplier policies):

• More than 30 days before departure: [X]% of total cost

• 15–30 days before departure: [Y]% of total cost

• Less than 15 days before departure: 100% non-refundable
  4.3. Refunds, if applicable, will be processed within [7–14] business days after approval.
  4.4. No refunds will be provided for unused services, no-shows, or partially completed trips.

5. Travel Documents and Responsibilities

5.1. It is the customer’s responsibility to ensure they have valid passports, visas, and other required travel documents before departure.
5.2. We are not responsible for losses due to incomplete or incorrect documentation.
5.3. Customers must comply with local laws, customs, and health regulations of the destination countries.

6. Travel Insurance

6.1. We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical emergencies, lost baggage, and other unforeseen circumstances.
6.2. We are not liable for any damages or expenses not covered by your insurance policy.

7. Changes and Modifications

7.1. We reserve the right to make changes to itineraries, accommodations, or transport if necessary due to unforeseen circumstances such as weather, political events, or operational issues.
7.2. In such cases, we will make reasonable efforts to provide equivalent alternatives.

8. Liability Disclaimer

8.1. We act as an intermediary between customers and service providers (airlines, hotels, transport companies, etc.) and are not responsible for any loss, injury, damage, delay, or irregularity caused by third parties.
8.2. Our liability is limited to the amount paid for the specific service in question.
8.3. We are not liable for events beyond our control, such as natural disasters, pandemics, strikes, or government restrictions.

9. Privacy Policy

9.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy.
9.2. By using our services, you consent to the collection and use of your information as described therein.

10. Governing Law

10.1. These Terms and Conditions are governed by the laws of [Country/State].
10.2. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in [City, Country].

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:
📍 [Company Name]
📞 [Phone Number]
📧 [Email Address]
🌐 [Website URL]